International Journal of Information Management · 2019 · 104 citations · 85 references
ManagementMarketingMarketing ManagementInnovationNew Product DevelopmentSocial Media AnalyticsCustomer EngagementEmotion RecognitionProduct AnalyticsProduct DevelopmentSentiment AnalysisSocial MediaAffective Engagement AnalysisCustomer Emotion AnalysisEmotionsNew Product Development PipelinePost-purchase EmotionsPre-launch Product ReviewText-based Emotion Analysis
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