Concepedia
European Journal of Operational Research · 2018 · 51 citations · 54 references
BusinessBusiness EconomicsContract TheoryContractsRefund ProcessingReturns ManagementCustomer Return BehaviorRefund AdjustmentRefund BehaviorRefund LiabilitiesRefund Rate DeterminationRefund ResolutionReturn Decision-makingService Refunds
54
Selling to the Newsvendor: An Analysis of Price-Only Contracts
Martin A. Lariviere, Evan L. Porteus · Manufacturing & Service Operations Management · 2001 · 1.1K citations
Business, Economics, Supply Chain Management +14
Coordination and Flexibility in Supply Contracts with Options
Dawn Barnes-Schuster, Yehuda Bassok, Ravi Anupindi · Manufacturing & Service Operations Management · 2002 · 578 citations
Business, Business Economics, Supply Chain Management +16
Consumer Returns Policies and Supply Chain Performance
Xuanming Su · Manufacturing & Service Operations Management · 2008 · 446 citations
Management, Operations Management, Supply Chain Management +10
Money back guarantees in retailing: matching products to consumer tastes
Sarah Davis · Journal of Retailing · 1995 · 370 citations
Business, Economics, Retail Management +11
Return policies and the optimal level of “hassle”
Scott W. Davis, Michael R. Hagerty, Eitan Gerstner · Journal of Economics and Business · 1998 · 281 citations
Social Sciences, Business Economics, Economics +7