Concepedia

Refund Resolution

Refund Resolution is a methodological framework within refund processing that systematically adjudicates refund eligibility and amount by integrating policy rules, transaction analytics, and stakeholder validation to ensure accurate and equitable outcomes.

5

Publications

316

Citations

14

Authors

10

Institutions

Publications per year

2017–2026

4

Parents

Publications

5

Omnichannel retail operations with refurbished consumer returns

Yi He, Qingyun Xu, Pengkun Wu · International Journal of Production Research · 2019 · 117 citations

, , +15

Pareto Improving Supply Chain Coordination Under a Money-Back Guarantee Service Program

Jafar Heydari, Tsan‐Ming Choi, Saghi Radkhah · Service Science · 2017 · 89 citations · Full text

, , +12

The impact of customer returns and bidirectional option contract on refund price and order decisions

Chong Wang, Jing Chen, Xu Chen · European Journal of Operational Research · 2018 · 51 citations

, , +11

Manufacturing and selling tactics for a green supply chain under a green cost sharing and a refund agreement

Ata Allah Taleizadeh, Mahsa Noori-daryan, Shib Sankar Sana · Journal of Modelling in Management · 2020 · 48 citations

, , +17

Refunds and collusion in service industries

Staffan Ringbom, Oz Shy · Journal of Economics and Business · 2007 · 11 citations

, , +11

1–5 of 5

Authors

14

  1. OS
    Oz Shy

    University of Haifa, Israel

    1 publications · 11 citations

    1

    h-index

  2. YH
    Yi He

    Hainan University, China

    1 publications · 117 citations

    1

    h-index

  3. SR
    Staffan Ringbom

    University of Michigan, United States

    1 publications · 11 citations

    1

    h-index

  4. JH
    Jafar Heydari

    University of Tehran, Iran

    1 publications · 89 citations

    1

    h-index

  5. PW
    Pengkun Wu

    Harbin Institute of Technology, China

    1 publications · 117 citations

    1

    h-index

1–5 of 14

Institutions

10

  1. University of Tehran

    Tehran, Iran

    2 h-index

    4 publications

    274 citations

  2. University of Michigan

    Ann Arbor, United States

    1 h-index

    1 publications

    11 citations

  3. Visva-Bharati University

    Shānti Niketan, India

    1 h-index

    1 publications

    48 citations

  4. Hong Kong Polytechnic University

    Hong Kong, Hong Kong

    1 h-index

    1 publications

    89 citations

  5. Hainan University

    Haikou, China

    1 h-index

    1 publications

    117 citations

  6. Sichuan University

    Chengdu, China

    1 h-index

    1 publications

    117 citations

  7. Dalhousie University

    Halifax, Canada

    1 h-index

    2 publications

    102 citations

  8. Harbin Institute of Technology

    Harbin, China

    1 h-index

    1 publications

    117 citations

1–8 of 10

Venues

  1. International Journal of Production Research

    1 publications · 117 citations

    1

    h-index

  2. European Journal of Operational Research

    1 publications · 51 citations

    1

    h-index

  3. Journal of Economics and Business

    1 publications · 11 citations

    1

    h-index

  4. Service Science

    1 publications · 89 citations

    1

    h-index

  5. Journal of Modelling in Management

    1 publications · 48 citations

    1

    h-index

1–5