International Journal of Hospitality Management · 2017 · 23 citations · 21 references
ManagementHospitality ManagementTourism ManagementGuest Experience ManagementHotel ManagementTourismCustomer EngagementCustomer Experience ManagementCustomer LoyaltyCustomer ProfilingCustomer SatisfactionVisitor Experience ManagementBooking AnalyticsCustomer Booking BehaviorCustomer Experience SurveysHotel Data AnalyticsLoyalty ProfilingTourist VisitorsVisitor Satisfaction Analysis
21
Classification and Regression Trees.
Alexander Gordon, Leo Breiman, Jerome H. Friedman et al. · Biometrics · 1984 · 23.9K citations
Classification and regression trees
J. Praagman · European Journal of Operational Research · 1985 · 10.2K citations
Importance-Performance Analysis
John A. Martilla, John James · Journal of Marketing · 1977 · 3.5K citations