Loyalty Profiling

Loyalty Profiling is a methodological framework within customer profiling that systematically identifies, categorizes, and analyzes individual consumer behaviors and psychological attributes to distinguish loyal customers from non-loyal ones based on longitudinal engagement, repeat purchase patterns, brand commitment, and resistance to competitive offerings.

33

Publications

1.8K

Citations

76

Authors

36

Institutions

Publications per year

2017–2026

7

Authors

76

  1. CR
    Cam Rungie

    University of South Australia, Australia

    2 publications · 38 citations

    2

    h-index

  2. PL
    Paul Longley

    University College London, United Kingdom

    1 publications · 21 citations

    1

    h-index

  3. SD
    Sarv Devaraj

    University of Notre Dame, United States

    1 publications · 54 citations

    1

    h-index

  4. EP
    Elena Pokryshevskaya

    National Research University Higher School of Economics, Russia

    1 publications · 23 citations

    1

    h-index

  5. YY
    Yukun Yao

    Tongji University, China

    1 publications · 26 citations

    1

    h-index

1–5 of 76

Venues

  1. International Journal of Market Research

    2 publications · 75 citations

    2

    h-index

  2. Frontiers in Psychology

    1 publications · 14 citations

    1

    h-index

  3. 1

    h-index

  4. Journal of Marketing Analytics

    1 publications · 12 citations

    1

    h-index

  5. Journal of the Association for Information Systems

    JAIS · 1 publications · 10 citations

    1

    h-index

1–5