Anahita Maleki

Publications

224

Citations

H-Index

2009

Active since

Affiliations

Iran University of Science and Technology(Current)

Anahita Maleki is an author at Iran University of Science and Technology specializing in business, customer satisfaction, and customer relationship management.

Top concepts

BusinessMarketingManagementData MiningConsumer ResearchCustomer SatisfactionCustomer Relationship Management

Publications per year

2009–2009

Publications

Cluster analysis using data mining approach to develop CRM methodology to assess the customer loyalty

Seyed Mohammad Seyed Hosseini, Anahita Maleki, Mohammad Reza Gholamian · Expert Systems with Applications · 2009 · 224 citations

Customer Experience, Customer Satisfaction, Data Mining +11

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