Concepedia

Hotel Data Analytics

Hotel Data Analytics is a systematic analytical methodology that distinguishes itself through the application of quantitative and qualitative techniques to collect, process, and interpret data generated within hotel operations, enabling evidence-based decision-making to optimize guest experiences, operational efficiency, and revenue performance in the context of hospitality management.

133

Publications

9.1K

Citations

368

Authors

216

Institutions

Publications per year

2017–2026

99

Parents

Publications

133

What can big data and text analytics tell us about hotel guest experience and satisfaction?

Zheng Xiang, Zvi Schwartz, John Gerdes et al. · International Journal of Hospitality Management · 2014 · 924 citations

, , +16

The antecedents of customer satisfaction and dissatisfaction toward various types of hotels: A text mining approach

Xun Xu, Yibai Li · International Journal of Hospitality Management · 2016 · 431 citations

, , +16

User-Generated Content as a Research Mode in Tourism and Hospitality Applications: Topics, Methods, and Software

Weilin Lu · Journal of Hospitality Marketing & Management · 2014 · 417 citations

, , +15

Artificial intelligence’s impact on hospitality and tourism marketing: exploring key themes and addressing challenges

Jacques Bulchand‐Gidumal, Eduardo William Secin, Peter O’Connor et al. · Current Issues in Tourism · 2023 · 312 citations · Full text

, , +16

Big data for big insights: Investigating language-specific drivers of hotel satisfaction with 412,784 user-generated reviews

Liu Yong, Thorsten Teichert, Matti Rossi et al. · Tourism Management · 2016 · 265 citations

, , +17

1–5 of 133

Authors

368

  1. RL
    Rob Law

    Hong Kong Polytechnic University, Hong Kong SAR China

    6 publications · 229 citations

    6

    h-index

  2. ZX
    Zheng Xiang

    Virginia Tech, United States

    4 publications · 1.1K citations

    4

    h-index

  3. ML
    Minwoo Lee

    University of Houston, United States

    4 publications · 296 citations

    4

    h-index

  4. LG
    Lydia González Serrano

    Universidad Rey Juan Carlos, Spain

    4 publications · 229 citations

    4

    h-index

  5. PT
    Pilar Talón Ballestero

    Universidad Rey Juan Carlos, Spain

    4 publications · 229 citations

    4

    h-index

1–5 of 368

Institutions

216

  1. Hong Kong Polytechnic University

    Hong Kong, Hong Kong

    9 h-index

    13 publications

    675 citations

  2. Universidad Rey Juan Carlos

    Madrid, Spain

    7 h-index

    29 publications

    1.6K citations

  3. Universidad Politécnica de Madrid

    Madrid, Spain

    4 h-index

    6 publications

    438 citations

  4. University of Houston

    Houston, United States

    4 h-index

    10 publications

    642 citations

  5. Iscte – Instituto Universitário de Lisboa

    Lisbon, Portugal

    4 h-index

    12 publications

    622 citations

  6. Virginia Tech

    Blacksburg, United States

    4 h-index

    9 publications

    2.2K citations

  7. Temple University

    Philadelphia, United States

    4 h-index

    6 publications

    683 citations

  8. National University of Malaysia

    Bangi, Malaysia

    3 h-index

    6 publications

    212 citations

1–8 of 216

Venues

  1. International Journal of Hospitality Management

    12 publications · 2.1K citations

    12

    h-index

  2. 9

    h-index

  3. Sustainability

    6 publications · 237 citations

    6

    h-index

  4. Tourism Management

    5 publications · 699 citations

    5

    h-index

  5. Information Technology & Tourism

    ITT · 5 publications · 182 citations

    5

    h-index

1–5