Concepedia

Customer Booking Behavior

Customer Booking Behavior is a construct in booking curve analysis that characterizes the systematic patterns and temporal dynamics of individual customers’ reservation decisions prior to the consumption of a service.

142

Publications

7.6K

Citations

336

Authors

214

Institutions

Publications per year

2017–2026

72

Parents

Publications

142

What keeps the mobile hotel booking users loyal? Investigating the roles of self-efficacy, compatibility, perceived ease of use, and perceived convenience

Ahmet Öztürk, Anil Bilgihan, Khaldoon Nusair et al. · International Journal of Information Management · 2016 · 463 citations · Full text

, , +12

The role of utilitarian and hedonic values on users’ continued usage intention in a mobile hotel booking environment

Ahmet Öztürk, Khaldoon Nusair, Fevzi Okumuş et al. · International Journal of Hospitality Management · 2016 · 317 citations · Full text

, , +16

Do online hotel rating schemes influence booking behaviors?

Luis V. Casaló, Carlos Flavián, Miguel Guinalíu et al. · International Journal of Hospitality Management · 2015 · 278 citations

, , +12

Predicting and explaining patronage behavior toward web and traditional stores using neural networks: a comparative analysis with logistic regression

Wei–yu Kevin Chiang, Dongsong Zhang, Lina Zhou · Decision Support Systems · 2004 · 204 citations

, , +17

Mobile taxi booking application service’s continuance usage intention by users

Gooi Sai Weng, Suhaiza Zailani, Mohammad Iranmanesh et al. · Transportation Research Part D Transport and Environment · 2017 · 199 citations

, , +6

1–5 of 142

Authors

336

  1. ZS
    Zvi Schwartz

    Hebrew University of Jerusalem, Israel

    9 publications · 441 citations

    9

    h-index

  2. CC
    Chih‐Chien Chen

    University of Nevada, Las Vegas, United States

    8 publications · 395 citations

    8

    h-index

  3. LM
    Lorenzo Masiero

    Hong Kong Polytechnic University, Hong Kong SAR China

    4 publications · 206 citations

    4

    h-index

  4. RL
    Rob Law

    Hong Kong Polytechnic University, Hong Kong SAR China

    4 publications · 195 citations

    4

    h-index

  5. CA
    Chris Anderson

    Cornell University, United States

    3 publications · 98 citations

    3

    h-index

1–5 of 336

Institutions

214

  1. Hong Kong Polytechnic University

    Hong Kong, Hong Kong

    11 h-index

    17 publications

    1.1K citations

  2. University of Illinois Urbana-Champaign

    Urbana, United States

    7 h-index

    12 publications

    623 citations

  3. Temple University

    Philadelphia, United States

    6 h-index

    8 publications

    420 citations

  4. University of Central Florida

    Orlando, United States

    5 h-index

    8 publications

    2.2K citations

  5. Sultan Qaboos University

    Muscat, Oman

    3 h-index

    3 publications

    955 citations

  6. University of Surrey

    Guildford, United Kingdom

    3 h-index

    4 publications

    219 citations

  7. Jinan University

    Guangzhou, China

    2 h-index

    4 publications

    187 citations

  8. Universidad Politécnica de Cartagena

    Cartagena, Spain

    2 h-index

    6 publications

    462 citations

1–8 of 214

Venues

  1. International Journal of Hospitality Management

    15 publications · 1.6K citations

    14

    h-index

  2. 8

    h-index

  3. Information Technology & Tourism

    ITT · 4 publications · 328 citations

    4

    h-index

  4. Tourism Economics

    4 publications · 59 citations

    4

    h-index

  5. Journal Of Vacation Marketing

    JVM · 4 publications · 253 citations

    4

    h-index

1–5