Design and natural science research on information technology

Salvatore T. March, Gerald F. Smith

Decision Support Systems

Information Technology ManagementDesignEducationDesign ThinkingInformation Management +2

A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents

Dan J. Kim, Donald L. Ferrin, H. Raghav Rao

Decision Support Systems

Trust MetricCustomer SatisfactionOnline Customer BehaviorConsumer Decision MakingBehavioral Decision Making +10

A survey of trust and reputation systems for online service provision

Audun Jøsang, Roslan Ismail, Colin Boyd

Decision Support Systems

Trust MetricOnline Service ProvisionEngineeringInformation SecuritySocial Computing +11

Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories

Chao‐Min Chiu, Meng‐Hsiang Hsu, Eric T.G. Wang

Decision Support Systems

Knowledge ExchangeSocial MediaOrganizational CommunicationKnowledge SharingSocial Computing +13

Cloud computing — The business perspective

Sean Marston, Zhi Li, Subhajyoti Bandyopadhyay, +2

Decision Support Systems

Business PerspectiveBusiness IntelligenceBusiness Information SystemsCloud-based IntegrationE-business +6

Value-based Adoption of Mobile Internet: An empirical investigation

Hee‐Woong Kim, Hock Chuan Chan, Sumeet Gupta

Decision Support Systems

Customer SatisfactionTechnology Acceptance ModelInteractive MarketingUser AcceptanceValue Theory +7

Do online reviews matter? — An empirical investigation of panel data

Wenjing Duan, Bin Gu, Andrew B. Whinston

Decision Support Systems

The impact of electronic word-of-mouth communication: A literature analysis and integrative model

Christy M.K. Cheung, Dimple R. Thadani

Decision Support Systems

Customer SatisfactionOnline Customer BehaviorSocial MediaLiterature AnalysisInteractive Marketing +10

Recommender system application developments: A survey

Jie Lü, Dianshuang Wu, Mingsong Mao, +2

Decision Support Systems

Group RecommendersEngineeringInformation RetrievalData ScienceData Mining +3

An empirical analysis of the antecedents of electronic commerce service continuance

Anol Bhattacherjee

Decision Support Systems

Customer SatisfactionOnline Customer BehaviorEmpirical AnalysisTechnology Acceptance ModelInteractive Marketing +7