Management capability and high performance work organization

Marc Thompson, Paul Heron

The International Journal of Human Resource Management · 2005 · 66 citations · 63 references

Concepts

TL;DR

The study investigates how general and HR‑specific management capabilities influence the adoption of high‑performance work organization practices and affect firm performance, using a resource‑based view and managerial rents framework. Survey data showed that while both general and HR‑specific capabilities were linked to HPWO adoption in 1999, this link disappeared by 2002; HPWO use in 1999 predicted higher value‑added per employee in 2002, yet HR‑specific capability did not moderate this effect, and surprisingly high value‑added occurred even when general resources were low.

Abstract

Building upon the resource-based view of the firm and the managerial rents model, we explore role played by two forms of management capability ('general' and 'HR specific') in the use of high performance work organization (HPWO) practices and their impact on performance. A nationally representative establishment-level survey of organizational practices conducted in 1999 and 2002 in a single industry found that both forms of management capability were associated with the use of HPWO practices in 1999 but this association did not hold for the use of HPWO practices in 2002. There was a strong and positive relationship between the use of HPWO practices in 1999 and subsequent value-added per employee in 2002. HR-specific management capability did not moderate the relationship between HPWO practices in 1999 and value-added per employee in 2002. Contrary to expectations we found high levels of value-added per employee where the use of HPWO practices was high but our measure of general management resources was low.

References

63