Publication | Open Access
Tourism marketing information and destination image management
150
Citations
43
References
2010
Year
Destination ImageCustomer SatisfactionTourism ManagementDestination MarketingTourism MarketingDigital MarketingTourism CompetitivenessImage ManagementManagementBusinessTourismDestination ManagementTourism Marketing InformationTourism PlanningMarketingMarketing Strategy
Destination image is commonly accepted as an important aspect in successful tourism management and destination marketing. The information about a specific destination is an important means of promotion for the tourism industry and influences destination image. In this context, the purpose of this paper is to identify those destination features which contribute to build a positive destination image and to analyze the relationship between those features and the image induced by brochures. Accordingly, this study is based on previous research on the impact of tourist information sources in destination promotion, and argues that brochures, as tourist information sources, have an important influence on destination image. Based on previous theoretical discussion regarding image, an empirical research was conducted to test the relationship proposed here. Multiple item indicators from previous studies were employed. Results indicate that there is a relationship between information sources and destination image. Key words: image management, brochures, tourist destination, information sources.
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