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Explaining the Special Case of Incongruity in Advertising: Combining Classic Theoretical Approaches
142
Citations
89
References
2004
Year
Consumer UncertaintyConsumer StudyConsumer ResearchConsumer AttitudeCommunicationIntegrative FrameworkManagementMarketing CommunicationOnline AdvertisingConsumer BehaviorUser PerceptionConsumer Decision MakingArtsVisual MarketingBrand AwarenessConsumer AppealAdvertisingMarketingSchema Incongruity TheorySpecial CaseAdvertising EffectivenessViewer ResponsesMass CommunicationMarketing InsightsPersuasion
In order to assess the effectiveness of an advertisement employing incongruity, it would be most helpful to determine when and how incongruity is likely to be processed by consumers and the nature of the response it is likely to evoke. By combining the tenets of two classic processing theories, Petty and Cacioppo’s Elaboration Likelihood Model (1981, 1986) and Mandler’s Schema Incongruity Theory (1982), this article develops an integrative framework for better understanding viewer responses to incongruity.
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