Forging relationships with services: The antecedents that have an impact on behavioural outcomes in the life insurance industry - Concepedia

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Forging relationships with services: The antecedents that have an impact on behavioural outcomes in the life insurance industry

147

Citations

20

References

2004

Year

Srinivas Durvasula, Steven Lysonski, Subhash C. Mehta, Buck Peng Tang

Journal of Financial Services Marketing

Customer SatisfactionRelationship MarketingBehavioural OutcomesService ResearchService StudyManagementBusinessService ScienceLife Insurance IndustryInsuranceOrganizational BehaviorService StrategyBehavioral Economics

References

	Year	Citations

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