Concepedia

Subhash C. Mehta

SC

Statistics

Publications

15

Citations

908

H-Index

13

Active since

1990

Affiliations

Marquette University(Current)

National University of Singapore

College of Business Administration

Subhash C. Mehta is an author at Marquette University specializing in marketing, business, and customer satisfaction.

Publications per year

1990–2011

15

Publications

15

Service quality in retailing: relative efficiency of alternative measurement scales for different product‐service environments

Subhash C. Mehta, Ashok K. Lalwani, Soon Li Han · International Journal of Retail & Distribution Management · 2000 · 207 citations

, , +16

Testing the SERVQUAL scale in the business‐to‐business sector: The case of ocean freight shipping service

Srinivas Durvasula, Steven Lysonski, Subhash C. Mehta · Journal of Services Marketing · 1999 · 163 citations · Full text

, , +17

Forging relationships with services: The antecedents that have an impact on behavioural outcomes in the life insurance industry

Srinivas Durvasula, Steven Lysonski, Subhash C. Mehta et al. · Journal of Financial Services Marketing · 2004 · 147 citations

, , +13

Business‐to‐business marketing Service recovery and customer satisfaction issues with ocean shipping lines

Srinivas Durvasula, Steven Lysonski, Subhash C. Mehta · European Journal of Marketing · 2000 · 113 citations · Full text

, , +17

Relationships between SERVQUAL dimensions and organizational performance in the case of a business‐to‐business service

Subhash C. Mehta, Srinivas Durvasula · Journal of Business and Industrial Marketing · 1998 · 73 citations

, , +14

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