Critical factors, food quality management and organizational performance

Multivariate Data Analysis.

H. Herne, William W. Cooley, Paul R. Lohnes · Journal of the Royal Statistical Society Series A (General) · 1973 · 35.9K citations

Natural Sciences, Data Science, Categorical Data Analysis +13

Multivariate Data Analysis

Xianggui Qu · Technometrics · 2007 · 14.8K citations

Multivariate Data Analysis, 6th ed

Ronald L. Tatham, Rolph E. Anderson, Barry J. Babin et al. · 2006 · 9.1K citations

Natural Sciences, Biostatistics, Data Visualization +11

Putting the Service-Profit Chain to Work

James L. Heskett, Thomas O. Jones, Gary W. Loveman et al. · Harvard business review · 1994 · 3.6K citations

Management, Strategic Management, Service Operations +10

Competing on the Eight Dimensions of Quality

David A. Garvin · Harvard business review · 1987 · 1.6K citations

Management, Marketing, Quality Management +12