Journal of Marketing Research · 1998 · 456 citations · 29 references
BusinessMarketingMarketing ManagementBrand ManagementMarketing StrategyStrategic MarketingBrand ArchitectureBrand EquityBrand IdentityBrand ImageBrand PersonalityCorporate BrandingPlace Branding
The model incorporates basic consumer behavior premises of signaling theory of umbrella branding. The study examines how consumers’ quality perceptions of a brand in one category are influenced by experience with the same brand in another category, and provides a framework to analyze the impact of marketing mix strategies across categories. The framework is applied to panel data on toothpaste and toothbrushes, estimating the model for brands that share a name across the two product categories. The results strongly support the consumer premises of signaling theory of umbrella branding.
In this article, the author studies the processes by which consumers’ quality perceptions of a brand in a product category are affected by their experience with the same brand in a different category. The model proposed and estimated explicitly incorporates some of the basic consumer behavior premises of signaling theory of umbrella branding (Montgomery and Wernerfelt 1992; Wernerfelt 1988). The author provides a framework to analyze the impact of marketing mix strategies in one product category on quality perceptions, consumer perceived risk, and consumer choice behavior in a different category. The model is estimated on panel data for two oral hygiene products, toothpaste and toothbrushes, in which a subset of brands share the same brand name across the two product categories. The results show strong support for the consumer premises of the signaling theory of umbrella branding.
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Information and Consumer Behavior
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