Journal of Business Research · 2011 · 239 citations · 61 references
BusinessMarketingMarketing ManagementConsumer BehaviorDigital MarketingConsumer SatisfactionCross-cultural Consumer BehaviorCustomer EngagementCustomer LoyaltyCustomer SatisfactionOnline Consumer BehaviorCross-cultural Consumer AttitudesCross-cultural Online Shopping BehaviorCross-cultural Purchase IntentionCross-cultural Retail Behavior
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Cultures and Organizations: Software of the Mind.
Harry C. Triandis, Geert Hofstede · Administrative Science Quarterly · 1993 · 17.9K citations · Full text
Feeling and thinking: Preferences need no inferences.
Robert B. Zajonc · American Psychologist · 1980 · 7.8K citations · Full text