Concepedia
Statistics
Publications
12
Citations
855
H-Index
Active since
2010
Affiliations
Laurentian University(Current)
Concordia University
Université de Sherbrooke
Royal Bank of Canada
Georgian College
Ebrahim Mazaheri is an author at Laurentian University specializing in customer satisfaction, management, and marketing.
Top concepts
MarketingManagementCustomer SatisfactionInteractive MarketingConsumer ResearchBusinessConsumer BehaviorDigital MarketingUser ExperiencePurchase Intention
Publications per year
2010–2017
Online consumer behavior: Comparing Canadian and Chinese website visitors
Ebrahim Mazaheri, Marie‐Odile Richard, Michel Laroche · Journal of Business Research · 2011 · 237 citations
Customer Satisfaction, Online Customer Behavior, Advertising +8
The influence of culture, emotions, intangibility, and atmospheric cues on online behavior
Ebrahim Mazaheri, Marie-Odile Richard, Michel Laroche et al. · Journal of Business Research · 2013 · 113 citations
User Perception, Human Communication, Interpersonal Communication +15
The role of emotions in online consumer behavior: a comparison of search, experience, and credence services
Ebrahim Mazaheri, Marie‐Odile Richard, Michel Laroche · Journal of Services Marketing · 2012 · 101 citations
Customer Satisfaction, Digital Marketing, Affective Design +28
Shaping e-retailer’s website personality: The importance of experiential marketing
Saeed Shobeiri, Michel Laroche, Ebrahim Mazaheri · Journal of Retailing and Consumer Services · 2012 · 98 citations
Customer Experience, Customer Satisfaction, Online Customer Behavior +9
Creating the right customer experience online: The influence of culture
Saeed Shobeiri, Ebrahim Mazaheri, Michel Laroche · Journal of Marketing Communications · 2015 · 69 citations
Customer Experience, Customer Satisfaction, Digital Marketing +17
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