Concepedia

Influences of online store perception, shopping enjoyment, and shopping involvement on consumer patronage behavior towards an online retailer

Jihyun Kim, Ann Marie Fiore, Hyun‐Hwa Lee

Journal of Retailing and Consumer Services · 2006 · 408 citations · 60 references

Concepts

Customer SatisfactionUser PerceptionBehavioral SciencesConsumer Patronage BehaviorOnline Customer BehaviorDigital MarketingInteractive MarketingOnline Store PerceptionConsumer ResearchBusinessManagementConsumer BehaviorCustomer ParticipationOnline RetailerMarketingBuying BehaviorCustomer Loyalty

References

60

Construct validity in psychological tests.

Lee J. Cronbach, Paul E. Meehl · Psychological Bulletin · 1955 · 10.7K citations

Reliability, Psychiatry, Test Development +14

The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun

Morris B. Holbrook, Elizabeth C. Hirschman · Journal of Consumer Research · 1982 · 7.8K citations

Behavioral Decision Making, Consumer Motivation, Consumer Study +22

Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value

Barry J. Babin, William R. Darden, Mitch Griffin · Journal of Consumer Research · 1994 · 5.8K citations

Measuring the Involvement Construct

Judith Lynne Zaichkowsky · Journal of Consumer Research · 1985 · 5.8K citations

Organizations, Involvement Construct, Consumer Study +18

Defining Virtual Reality: Dimensions Determining Telepresence

Jonathan Steuer · Journal of Communication · 1992 · 5.2K citations

Engineering, Emerging Media, December 1992 +18