Concepedia

The Role of Emotional Exhaustion in Sales Force Attitude and Behavior Relationships

Emin Babakus, David W. Cravens, Mark W. Johnston, W. C. Moncrief

Journal of the Academy of Marketing Science · 1999 · 341 citations · 45 references

DOI

Concepts

References

45

The measurement of experienced burnout

Christina Maslach · Journal of Organizational Behavior · 1981 · 13.5K citations

The relation of strength of stimulus to rapidity of habit‐formation

Robert M. Yerkes, John Dodson · Journal of Comparative Neurology and Psychology · 1908 · 6.7K citations · Full text

Organizational commitment, job satisfaction, and turnover among psychiatric technicians.

Lyman W. Porter, Richard M. Steers, Richard T. Mowday et al. · Journal of Applied Psychology · 1974 · 5.7K citations

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Role Conflict and Ambiguity in Complex Organizations

John‐Ross Rizzo, Robert J. House, Sidney I. Lirtzman · Administrative Science Quarterly · 1970 · 5.1K citations

, , +13

Essentials of Psychological Testing

Benjamin Rosner, Lee J. Cronbach · The American Journal of Psychology · 1960 · 4.6K citations

, , +14