International Journal of Hospitality Management · 2013 · 173 citations · 34 references
ManagementHospitality ManagementMarketingGuest Experience ManagementHospitality MarketingHotel ManagementCustomer EngagementCustomer Experience ManagementCustomer LoyaltyCustomer SatisfactionHospitality OperationsHotel MarketingCultural Norms In HospitalityCustomer Satisfaction VariablesGuest Review AnalysisHospitality Customer ExperienceHospitality Experience DesignHotel Customer ExperienceHotel Service QualityUser Delight
34
Outline of a Theory of Practice.
Arthur W. Frank, Pierre Bourdıeu · Contemporary Sociology A Journal of Reviews · 1980 · 14.6K citations