International Journal of Information Management · 2013 · 884 citations · 52 references
BusinessMarketingMarketing ManagementData MiningMarketing AnalyticsText AnalyticsCompetitive IntelligenceCompetitor AnalysisOpinion MiningSentiment AnalysisSocial MediaText MiningCase Study EvaluationExplanatory Case StudySocial Media CommerceSocial Media MiningText Mining FeaturesTweet Sentiment Analysis
52
Opinion Mining and Sentiment Analysis
Bo Pang, Lillian Lee · Foundations and Trends® in Information Retrieval · 2008 · 6.2K citations
Uses and Gratifications Research
Elihu Katz, Jay G. Blumler, Michael Gurevitch · Public Opinion Quarterly · 1973 · 3.7K citations