Concepedia

Customer Data Lifecycle Management

Customer Data Lifecycle Management is a systematic framework within customer data management that governs the end-to-end stages of customer data—from acquisition, storage, and usage to archival and deletion—distinguished by its focus on ensuring data quality, compliance, and value optimization throughout its temporal existence.

15

Publications

491

Citations

40

Authors

24

Institutions

Publications per year

2017–2026

5

Parents

Publications

15

On the design concepts for CRM system

Jeong-Yong Ahn, Seok Ki Kim, Kyung Soo Han · Industrial Management & Data Systems · 2003 · 97 citations

, , +10

CUSTOMER PREDICTIVE ANALYTICS USING ARTIFICIAL INTELLIGENCE

Siti Zulaikha, Hazik Mohamed, Masmira Kurniawati et al. · The Singapore Economic Review · 2020 · 62 citations

, , +16

From customer data to value: What is lacking in the information chain?

Dominique Crié, Andrea L. Micheaux · Journal of Database Marketing & Customer Strategy Management · 2006 · 48 citations · Full text

, , +14

Investigating the Impact of CRM Resources on CRM Processes: A Customer Life-cycle Based Approach in the Case of a Greek Bank

Ilias Santouridis, Eirini Tsachtani · Procedia Economics and Finance · 2015 · 39 citations · Full text

, , +11

Building profitable customer relationships with data mining

Herb Edelstein · 2000 · 32 citations

, , +17

1–5 of 15

Authors

40

  1. MS
    Merlin Stone

    IBM (United States), United States

    3 publications · 69 citations

    3

    h-index

  2. BF
    Bryan Foss

    IBM (United States), United States

    3 publications · 69 citations

    3

    h-index

  3. DZ
    Debra Zahay

    Northern Illinois University, United States

    2 publications · 44 citations

    2

    h-index

  4. IH
    Iain Henderson

    London South Bank University, United Kingdom

    2 publications · 48 citations

    2

    h-index

  5. JA
    Jeong-Yong Ahn

    Jeonbuk National University, South Korea

    1 publications · 97 citations

    1

    h-index

1–5 of 40

Institutions

24

  1. London South Bank University

    London, United Kingdom

    2 h-index

    7 publications

    135 citations

  2. IBM (United States)

    Armonk, United States

    2 h-index

    2 publications

    50 citations

  3. Northern Illinois University

    DeKalb, United States

    2 h-index

    3 publications

    70 citations

  4. IBM (United Kingdom)

    Winchester, United Kingdom

    2 h-index

    2 publications

    40 citations

  5. University of Nevada, Las Vegas

    Las Vegas, United States

    1 h-index

    1 publications

    26 citations

  6. Audencia Business School

    Nantes, France

    1 h-index

    1 publications

    31 citations

  7. IBM Research - Zurich

    Rüschlikon, Switzerland

    1 h-index

    6 publications

    60 citations

  8. Institut Régional d’Administration de Lille

    Lille, France

    1 h-index

    1 publications

    48 citations

1–8 of 24

Venues

  1. 5

    h-index

  2. Industrial Management & Data Systems

    1 publications · 97 citations

    1

    h-index

  3. Procedia CIRP

    1 publications · 15 citations

    1

    h-index

  4. Procedia Economics and Finance

    1 publications · 39 citations

    1

    h-index

  5. Journal of Southwest Jiaotong University

    1 publications · 13 citations

    1

    h-index

1–5