Dominique Crié

I virtually try it … I want it ! Virtual Fitting Room: A tool to increase on-line and off-line exploratory behavior, patronage and purchase intentions

Marie Beck, Dominique Crié · Journal of Retailing and Consumer Services · 2016 · 288 citations

Customer Experience, Online Customer Behavior, Digital Marketing +10

Communicating packaging eco-friendliness

Lise Magnier, Dominique Crié · International Journal of Retail & Distribution Management · 2015 · 232 citations

Consumers' complaint behaviour. Taxonomy, typology and determinants: Towards a unified ontology

Dominique Crié · Journal of Database Marketing & Customer Strategy Management · 2003 · 170 citations · Full text

Customer Satisfaction, Consumer Study, Management +8

Health marketing: Toward an integrative perspective

Dominique Crié, Jean‐Charles Chebat · Journal of Business Research · 2012 · 67 citations

Health Campaigns, Health Marketing, Healthcare Marketing +6

From customer data to value: What is lacking in the information chain?

Dominique Crié, Andrea L. Micheaux · Journal of Database Marketing & Customer Strategy Management · 2006 · 47 citations · Full text

Customer Satisfaction, Information Service, Business Intelligence +9