Jean‐Charles Chebat

Author

Jean‐Charles Chebat

Also Known As

A. Klidas, Chebat Jean-Charles, Chebat, Jean-Charles, J CHEBAT, J Chebat, JEAN-CHARLES CHEBAT, JEAN‐CHARLES CHEBAT, Jean-Charles Chebat, Jean-Charles Chébat, Jean‐Charles Chebat

215

Publications

10.2K

Citations

H-Index

224

Concepts

All Affiliations

HEC Montréal Université du Québec à Montréal Toronto Metropolitan University Université de Montréal Technion – Israel Institute of Technology

About

Jean‐Charles Chebat is an author at HEC Montréal specializing in marketing, management, and consumer research.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	29	37	3.9K
2	Arts	11	12	722
3	Engineering	4	4	337
4	Education	3	3	131
5	Health Sciences	2	2	79

Jean‐Charles Chebat

Publications

9.8K

Citations

H-Index

Page 1

	Year	Citations
Impact of ambient odors on mall shoppers' emotions, cognition, and spending Jean‐Charles Chebat, Richard Michon Journal of Business Research Customer SatisfactionAdvertisingConsumer StudyInteractive MarketingManagement	2003	715
How emotions mediate the effects of perceived justice on loyalty in service recovery situations: an empirical study Jean‐Charles Chebat, Witold Slusarczyk Journal of Business Research Customer SatisfactionSocial IdentityEmpirical StudyService QualityBehavioral Decision Making	2003	669
The impact of music on consumers' reactions to waiting for services Michael K. Hul, Laurette Dubé, Jean‐Charles Chebat Journal of Retailing MusicCustomer SatisfactionService ResearchConsumer StudyManagement	1997	467
The Impact of Empowerment on Customer Contact Employees’ Roles in Service Organizations Jean‐Charles Chebat, Paul Kollias Journal of Service Research Employee InvolvementCustomer SatisfactionWork AttitudeEmployee AttitudeOrganizational Communication	2000	453
Mall atmospherics: the interaction effects of the mall environment on shopping behavior Richard Michon, Jean‐Charles Chebat, L. W. Turley Journal of Business Research Behavioral SciencesMall EnvironmentInteraction EffectsConsumer ResearchManagement	2004	393
The effects of background music on consumers' desire to affiliate in buyer‐seller interactions Laurette Dubé, Jean‐Charles Chebat, Sylvie Morin Psychology and Marketing MusicMusic‐induced PleasureConsumer StudyConsumer ResearchAffect Grid	1995	282
Linking Retail Strategy, Atmospheric Design and Shopping Behaviour L. W. Turley, Jean‐Charles Chebat Journal of Marketing Management Customer ExperienceCustomer SatisfactionConsumer ResearchBuying BehaviorConsumer Behaviours	2002	282
Shopping well-being at the mall: Construct, antecedents, and consequences Kamel El Hedhli, Jean‐Charles Chebat, M. Joseph Sirgy Journal of Business Research Customer SatisfactionBehavioral SciencesBehavioral Decision MakingManagementConsumer Research	2011	266
The Impact of a Flagship vs. a Brand Store on Brand Attitude, Brand Attachment and Brand Equity Pierre-Yann Dolbec, Jean‐Charles Chebat Journal of Retailing MarketingBrand StoreManagementConsumer ResearchBrand Development	2013	251
The role of pleasant music in servicescapes: A test of the dual model of environmental perception Sylvie Morin, Laurette Dubé, Jean‐Charles Chebat Journal of Retailing MusicCultureDual ModelEnvironmental PsychologySoundscapes	2006	234

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