Concepedia

Paul Kollias

PK

Statistics

Publications

2

Citations

521

H-Index

2

Active since

2000

Affiliations

HEC Montréal(Current)

Paul Kollias is an author at HEC Montréal specializing in organizational behavior, employee relations, and human resource management.

Publications per year

2000–2002

2

Publications

2

The Impact of Empowerment on Customer Contact Employees’ Roles in Service Organizations

Jean‐Charles Chebat, Paul Kollias · Journal of Service Research · 2000 · 455 citations

Management, Human Resource Management, Organizational Behavior +16

What makes contact employees perform? Reactions to employee perceptions of managerial practices

Jean‐Charles Chebat, Barry J. Babin, Paul Kollias · International Journal of Bank Marketing · 2002 · 66 citations

Management, Human Resource Management, Organizational Behavior +13

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