Line Lervik-Olsen

Business model innovation and value-creation: the triadic way

Tor W. Andreassen, Line Lervik-Olsen, Hannah Snyder et al. · Journal of service management · 2018 · 190 citations · Full text

Business, Strategy, Sustainability Management +15

Linking service design to value creation and service research

Tor W. Andreassen, Per Kristensson, Line Lervik-Olsen et al. · Journal of service management · 2016 · 142 citations

Business, Marketing, Marketing Management +10

How do you feel today? Managing patient emotions during health care experiences to enhance well-being

Janet R. McColl‐Kennedy, Tracey S. Danaher, Andrew S. Gallan et al. · Journal of Business Research · 2017 · 122 citations

Nursing, Health Care Management, Health Communication +13

A customer-centric five actor model for sustainability and service innovation

Allard C.R. van Riel, Tor W. Andreassen, Line Lervik-Olsen et al. · Journal of Business Research · 2021 · 65 citations · Full text

Management, Innovation Management, Sustainability Management +16

Affective Computing in Marketing: Practical Implications and Research Opportunities Afforded by Emotionally Intelligent Machines

Delphine Caruelle, Poja Shams, Anders Gustafsson et al. · Marketing Letters · 2022 · 47 citations · Full text

Business, Marketing, Marketing Management +14