Concepedia
Statistics
Publications
6
Citations
371
H-Index
Active since
2019
Affiliations
Radboud University Nijmegen(Current)
Maastricht School of Management
Maastricht University
University of Manchester
Karim Sidaoui is an author at Radboud University Nijmegen specializing in marketing, business, and service design.
Publications per year
2019–2024
AI feel you: customer experience assessment via chatbot interviews
Karim Sidaoui, Matti Jaakkola, Jamie Burton · Journal of service management · 2020 · 141 citations · Full text
Business, Information Systems, Marketing +17
Customer deviance: A framework, prevention strategies, and opportunities for future research
Paul W. Fombelle, Clay M. Voorhees, Mason R. Jenkins et al. · Journal of Business Research · 2019 · 89 citations · Full text
Business, Marketing, Marketing Management +15
It is Really Not a Game: An Integrative Review of Gamification for Service Research
Robert Ciuchita, Jonas Heller, Sarah Köcher et al. · Journal of Service Research · 2022 · 79 citations · Full text
Business, Marketing, Marketing Management +14
SDG commentary: collaboration services for sustainable development goal (SDG) partnerships
Raymond P. Fisk, Sertan Kabadayi, Karim Sidaoui et al. · Journal of Services Marketing · 2023 · 25 citations
Management, Organization Studies, Sustainability Management +16
Generative AI in Responsible Conversational Agent Integration: Guidelines for Service Managers
Karim Sidaoui, Dominik Mahr, Gaby Odekerken‐Schröder · Organizational Dynamics · 2024 · 24 citations · Full text
Management, Information Systems, Management Information Systems +17
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