43
Publications
3.4K
Citations
26
H-Index
2005
Active since
Sertan Kabadayi is an author at Fordham University specializing in management, business, and marketing.
Top concepts
ManagementBusinessMarketingConsumer ResearchCustomer SatisfactionConsumer BehaviorSociologyInteractive MarketingTrustCulture
Publications per year
2005–2023
43
43
Customer engagement in a Big Data world
Werner H. Kunz, Lerzan Aksoy, Yakov Bart et al. · Journal of Services Marketing · 2017 · 209 citations · Full text
Smart service experience in hospitality and tourism services
Sertan Kabadayi, Faizan Ali, Hye-Yoon Choi et al. · Journal of service management · 2019 · 196 citations
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