Elisabeth Brüggen

Financial well-being: A conceptualization and research agenda

Elisabeth Brüggen, Jens Hogreve, Maria Holmlund et al. · Journal of Business Research · 2017 · 843 citations

Subjective Well-being, Emotional Well-being, Sociology +4

More than Words: The Influence of Affective Content and Linguistic Style Matches in Online Reviews on Conversion Rates

Stephan Ludwig, Ko de Ruyter, Mike Friedman et al. · Journal of Marketing · 2012 · 704 citations

Marketing Analytics, Customer Satisfaction, Negative Affective Content +22

Understanding and managing customer relational benefits in services: a meta-analysis

Dwayne D. Gremler, Yves Van Vaerenbergh, Elisabeth Brüggen et al. · Journal of the Academy of Marketing Science · 2019 · 125 citations · Full text

Customer Experience, Relationship Marketing, Customer Satisfaction +10

Extreme Makeover: Short- and Long-Term Effects of a Remodeled Servicescape

Elisabeth Brüggen, Bram Foubert, Dwayne D. Gremler · Journal of Marketing · 2011 · 120 citations

Marketing Analytics, Consumer Study, Consumer Research +22

Take Their Word for It: The Symbolic Role of Linguistic Style Matches in User Communities1

Stephan Ludwig, Ko de Ruyter, Dominik Mahr et al. · MIS Quarterly · 2014 · 88 citations · Full text