Concepedia
Statistics
Publications
4
Citations
467
H-Index
Active since
2019
Affiliations
TU Dortmund University(Current)
Otto-von-Guericke-Universität Magdeburg
Sarah Köcher is an author at TU Dortmund University specializing in consumer behavior, business, and service innovation.
Publications per year
2019–2023
Frontline Service Technology infusion: conceptual archetypes and future research directions
Arne De Keyser, Sarah Köcher, Linda Alkire et al. · Journal of service management · 2019 · 363 citations
Computing, Information Systems, Information Technology +13
It is Really Not a Game: An Integrative Review of Gamification for Service Research
Robert Ciuchita, Jonas Heller, Sarah Köcher et al. · Journal of Service Research · 2022 · 79 citations · Full text
Business, Marketing, Marketing Management +14
The Mode Heuristic in Service Consumers’ Interpretations of Online Rating Distributions
Sarah Köcher, Sören Köcher · Journal of Service Research · 2021 · 13 citations
Business, Marketing, Marketing Management +8
#infertility: how patients can benefit from the public discussion of conversational taboos on social media
Jana Grothaus, Sören Köcher, Sarah Köcher et al. · Journal of Services Marketing · 2023 · 12 citations
Social Sciences, Communication, Health Communication +11
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