Concepedia

Linda Alkire

LA

19

Publications

1.8K

Citations

18

H-Index

2018

Active since

Affiliations

Texas State University(Current)

Fordham University

TU Dortmund University

The Ohio State University

Karlstad University

Linda Alkire is an author at Texas State University specializing in business, management, and community engagement.

Top concepts

BusinessManagementService DesignCommunity EngagementMarketingSociologyEducationCommunicationCustomer SatisfactionArts

Publications per year

2018–2024

19

Publications

19

Frontline Service Technology infusion: conceptual archetypes and future research directions

Arne De Keyser, Sarah Köcher, Linda Alkire et al. · Journal of service management · 2019 · 341 citations

Artificial Intelligence, A A Service, Engineering +19

Design for service inclusion: creating inclusive service systems by 2050

Raymond P. Fisk, Alison Dean, Linda Alkire et al. · Journal of service management · 2018 · 295 citations

Customer Satisfaction, Service Exclusion, Disability +20

Frontline encounters of the AI kind: An evolved service encounter framework

Stacey G. Robinson, Chiara Orsingher, Linda Alkire et al. · Journal of Business Research · 2019 · 190 citations · Full text

Artificial Intelligence, Ai Kind, Engineering +11

Uncovering the dark side of gamification at work: Impacts on engagement and well-being

Wafa Hammedi, Thomas Leclercq, Ingrid Poncin et al. · Journal of Business Research · 2020 · 147 citations · Full text

Dark Side, Social Identity, Behavioral Sciences +14

Social innovation in service: a conceptual framework and research agenda

Lerzan Aksoy, Linda Alkire, Sunmee Choi et al. · Journal of service management · 2019 · 103 citations

Customer Satisfaction, Innovative Approaches, Service Innovation +15

Rows per page

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