28
Publications
2K
Citations
19
H-Index
2006
Active since
Ingrid Poncin is an author at UCLouvain specializing in marketing, management, and consumer research.
Top concepts
MarketingManagementConsumer ResearchInteractive MarketingBusinessUser ExperienceHuman-computer InteractionConsumer BehaviorDigital MarketingDesign
Publications per year
2006–2024
28
28
Gordy Pleyers, Ingrid Poncin · Journal of Retailing and Consumer Services · 2020 · 144 citations · Full text
Service Provider, Customer Satisfaction, Customer Experience +13
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1–5 of 28