Statistics
Publications
13
Citations
1K
H-Index
12
Active since
2005
Hsiu‐Yuan Tsao is an author at National Chung Hsing University specializing in business, marketing, and marketing management.
Publications per year
2005–2024
13
13
From data to action: How marketers can leverage AI
Colin Campbell, Sean Sands, Carla Ferraro et al. · Business Horizons · 2019 · 460 citations
Managing the human–chatbot divide: how service scripts influence service experience
Sean Sands, Carla Ferraro, Colin Campbell et al. · Journal of service management · 2020 · 159 citations
Business, Marketing, Psychology +15
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