Statistics
Publications
6
Citations
371
H-Index
6
Active since
2018
Affiliations
Jake An is an author at UNSW Sydney specializing in management, business, and marketing.
Publications per year
2018–2022
6
6
Customer advocates with a generous heart
Jake An, Liem Viet Ngo, Mathew Chylinski et al. · Journal of Services Marketing · 2019 · 13 citations
Customer Experience, Customer Satisfaction, Consumer Motivation +23
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