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Service robots or human staff? The role of performance goal orientation in service robot adoption

Customer SatisfactionPerformance Goal OrientationPerformance StudiesRoboticsEngineeringSocially Assistive RobotAutomationManagementBusinessPersonal RobotService RobotHumanrobot CollaborationService Robot AdoptionService RoboticsAutonomyHuman-robot InteractionOrganizational BehaviorService Robots