Journal of Retailing · 2022 · 14 citations · 63 references
BusinessRetail ManagementConsumer BehaviorE-commerce RetailingRetail StrategyDigital MerchandisingMerchandising StrategyOnline Consumer BehaviorRetail Consumer BehaviorRetail MerchandisingShopping PracticesIn-store ExperienceShopper PerceptionShopping Experience
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Machines and Mindlessness: Social Responses to Computers
Clifford Nass, Youngme Moon · Journal of Social Issues · 2000 · 3.6K citations
Roderick J. Brodie, Linda D. Hollebeek, Biljana Jurić et al. · Journal of Service Research · 2011 · 3.4K citations
The Uncanny Valley [From the Field]
Masahiro Mori, Karl F. MacDorman, Norri Kageki · IEEE Robotics & Automation Magazine · 2012 · 3.2K citations
The psychology of social impact.
Bibb Latané · American Psychologist · 1981 · 2.9K citations