Concepedia

Tyler Hancock

TH

13

Publications

1K

Citations

12

H-Index

2018

Active since

Affiliations

University of Toledo(Current)

Mississippi State University

University of Alabama

University of North Carolina Wilmington

Towson University

Tyler Hancock is an author at University of Toledo specializing in communication, marketing, and social computing.

Top concepts

CommunicationMarketingManagementSocial ComputingConsumer ResearchArtsSocial InfluenceConsumer BehaviorHuman-computer InteractionEngineering

Publications per year

2018–2023

13

Publications

13

Exploring relationship development with social chatbots: A mixed-method study of replika

Iryna Pentina, Tyler Hancock, Tianling Xie · Computers in Human Behavior · 2022 · 322 citations

Social Chatbots, Conversational User Interface, Relationship Development +13

One size doesn’t fit all: a uses and gratifications analysis of social media platforms

Mark J. Pelletier, Alexandra Krallman, F. Gérard Adams et al. · Journal of Research in Interactive Marketing · 2020 · 189 citations

Social Media Users, Digital Marketing, Online Communication +24

Friend, mentor, lover: does chatbot engagement lead to psychological dependence?

Tianling Xie, Iryna Pentina, Tyler Hancock · Journal of service management · 2023 · 115 citations

Chatbot, Social Psychology, Communication +21

Consumer–machine relationships in the age of artificial intelligence: Systematic literature review and research directions

Iryna Pentina, Tianling Xie, Tyler Hancock et al. · Psychology and Marketing · 2023 · 111 citations

Artificial Intelligence, Engineering, Consumer Research +24

Engaging the Avatar: The effects of authenticity signals during chat-based service recoveries

Carol L. Jones, Tyler Hancock, Brett Kazandjian et al. · Journal of Business Research · 2022 · 106 citations

Social Identity, Engineering, Human Communication +14

Rows per page

1–5 of 13