Brett Kazandjian

Statistics

Publications

Citations

181

H-Index

Active since

2020

Affiliations

Mississippi State University(Current)

Towson University

University of Toledo

University of Alabama

Brett Kazandjian is an author at Mississippi State University specializing in information systems, authenticity in service work, and conversation analysis.

ORCID

Publications per year

2020–2025

Publications

Engaging the Avatar: The effects of authenticity signals during chat-based service recoveries

Carol L. Jones, Tyler Hancock, Brett Kazandjian et al. · Journal of Business Research · 2022 · 125 citations

Social Sciences, Communication, Social Psychology +14

Web Trends: A valuable tool for business research

Stephen L. France, Yuying Shi, Brett Kazandjian · Journal of Business Research · 2020 · 23 citations

Business, Information Systems, Management Information Systems +12

Digital brand equity: The concept, antecedents, measurement, and future development

Stephen L. France, Nebojsa S. Davcik, Brett Kazandjian · Journal of Business Research · 2025 · 19 citations · Full text

Business, Marketing, Marketing Management +17

Ideally human-ish: How anthropomorphized do you have to be in shopper-facing retail technology?

Christian Barney, Tyler Hancock, Carol L. Jones et al. · Journal of Retailing · 2022 · 14 citations

Business, Retail Management, Consumer Behavior +11

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