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The roles of physical and social environments on the behavioural intention of passengers to reuse and recommend bus systems

Public TransportCustomer SatisfactionBus SystemsBehavioral SciencesBehavioural IntentionBehavioral Decision MakingActivity-travel PatternSocial BehaviorPublic Transportation ManagementConsumer ResearchUser ExperienceSocial InfluenceSocial EnvironmentsMultimodal Travel BehaviorTravel BehaviorCommunicationMarketingSocial Sciences