Diep Ngoc Su

Factors influencing customer's loyalty towards ride-hailing taxi services – A case study of Vietnam

Duy Quy Nguyen-Phuoc, Diep Ngoc Su, Phuong Thi Kim Tran et al. · Transportation Research Part A Policy and Practice · 2020 · 215 citations

Business, Marketing, Marketing Management +10

Enhancing resilience in the Covid-19 crisis: lessons from human resource management practices in Vietnam

Diep Ngoc Su, Diep Luc Tra, Hanh My Thi Huynh et al. · Current Issues in Tourism · 2021 · 213 citations · Full text

Management, Hospitality Management, Human Resource Management +13

Analysis of push and pull factors in food travel motivation

Diep Ngoc Su, Lester W. Johnson, Barry O’Mahony · Current Issues in Tourism · 2018 · 177 citations

Management, Marketing, Tourism Management +11

Investigating the complexity of perceived service quality and perceived safety and security in building loyalty among bus passengers in Vietnam – A PLS-SEM approach

Duy Quy Nguyen-Phuoc, Anh Thi Phuong Tran, Tiep Nguyen et al. · Transport Policy · 2020 · 136 citations

Business, Marketing, Marketing Management +15

Modeling consumers’ trust in mobile food delivery apps: perspectives of technology acceptance model, mobile service quality and personalization-privacy theory

Diep Ngoc Su, Nguyen An Ngoc Nguyen, Ly Ngoc Thi Nguyen et al. · Journal of Hospitality Marketing & Management · 2022 · 126 citations

Business, Information Systems, Marketing +16