Duy Quy Nguyen-Phuoc

Factors influencing customer's loyalty towards ride-hailing taxi services – A case study of Vietnam

Duy Quy Nguyen-Phuoc, Diep Ngoc Su, Phuong Thi Kim Tran et al. · Transportation Research Part A Policy and Practice · 2020 · 215 citations

Business, Marketing, Marketing Management +10

Investigating the complexity of perceived service quality and perceived safety and security in building loyalty among bus passengers in Vietnam – A PLS-SEM approach

Duy Quy Nguyen-Phuoc, Anh Thi Phuong Tran, Tiep Nguyen et al. · Transport Policy · 2020 · 136 citations

Business, Marketing, Marketing Management +15

Modeling consumers’ trust in mobile food delivery apps: perspectives of technology acceptance model, mobile service quality and personalization-privacy theory

Diep Ngoc Su, Nguyen An Ngoc Nguyen, Ly Ngoc Thi Nguyen et al. · Journal of Hospitality Marketing & Management · 2022 · 126 citations

Business, Information Systems, Marketing +16

Effects of perceived safety, involvement and perceived service quality on loyalty intention among ride-sourcing passengers

Diep Ngoc Su, Duy Quy Nguyen-Phuoc, Lester W. Johnson · Transportation · 2019 · 114 citations

Business, Marketing, Marketing Management +16

Mobile phone use among car drivers and motorcycle riders: The effect of problematic mobile phone use, attitudes, beliefs and perceived risk

Duy Quy Nguyen-Phuoc, Óscar Oviedo-Trespalacios, Diep Ngoc Su et al. · Accident Analysis & Prevention · 2020 · 108 citations

Social Sciences, Psychology, Social Psychology +17