Transportation · 2019 · 114 citations · 96 references
BusinessMarketingMarketing ManagementConsumer BehaviorTransportTransportationConsumer InvolvementConsumer LoyaltyCustomer EngagementCustomer LoyaltyCustomer SatisfactionTheory Of Planned BehaviorCustomer Participation IntentionLoyalty DriversLoyalty IntentionPassenger Safety In RidesharingPassenger SatisfactionPerceived SafetyService Quality Perception
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