Nguyen S. Vo

How does perceived risk affect passenger satisfaction and loyalty towards ride-sourcing services?

Duy Quy Nguyen-Phuoc, Óscar Oviedo-Trespalacios, Nguyen S. Vo et al. · Transportation Research Part D Transport and Environment · 2021 · 78 citations

Business, Marketing, Risk Management +13

Factors influencing intention to use on-demand shared ride-hailing services in Vietnam: risk, cost or sustainability?

Duy Quy Nguyen-Phuoc, Diep Ngoc Su, Minh Hieu Nguyen et al. · Journal of Transport Geography · 2022 · 74 citations

Public Health, Transportation Planning, Transport +10

What makes passengers continue using and talking positively about ride-hailing services? The role of the booking app and post-booking service quality

Duy Quy Nguyen-Phuoc, Nguyen S. Vo, Diep Ngoc Su et al. · Transportation Research Part A Policy and Practice · 2021 · 55 citations

Business, Transportation Planning, Transport +11

The roles of physical and social environments on the behavioural intention of passengers to reuse and recommend bus systems

Duy Quy Nguyen-Phuoc, Diep Ngoc Su, Teron Nguyen et al. · Travel Behaviour and Society · 2022 · 24 citations

Social Sciences, Behavioral Sciences, Psychology +12