Concepedia
Electronic Commerce Research and Applications · 2020 · 41 citations · 33 references
Supply Chain OptimizationSupply NetworkFree-riding CustomersManagementBusinessCooperative StrategyLogisticsStrategic SourcingSupply ChainMultichannel ManagementSupply Chain ManagementMarketingSupply ManagementDual-channel Supply Chain
33
Frictionless Commerce? A Comparison of Internet and Conventional Retailers
Erik Brynjolfsson, Michael D. Smith · Management Science · 2000 · 2.5K citations
Consumer Uncertainty, Digital Marketing, Consumer Research +17
Multichannel customer management: Understanding the research-shopper phenomenon
Peter C. Verhoef, Scott A. Neslin, Björn Vroomen · International Journal of Research in Marketing · 2007 · 974 citations
Customer Experience, Customer Satisfaction, Digital Marketing +7
Consumers in a multichannel environment: Product utility, process utility, and channel choice
Sridhar Balasubramanian, Rajagopal Raghunathan, Vijay Mahajan · Journal of Interactive Marketing · 2005 · 445 citations
Competitive Strategies for Brick-and-Mortar Stores to Counter “Showrooming”
Amit Mehra, Subodha Kumar, Jagmohan S. Raju · Management Science · 2017 · 332 citations
Consumer Uncertainty, Consumer Research, Market Design +19
Strategic introduction of the marketplace channel under spillovers from online to offline sales
Yingchen Yan, Ruiqing Zhao, Zhibing Liu · European Journal of Operational Research · 2017 · 331 citations
Electronic Marketplace, Economics, Online Customer Behavior +11