Competency Model Design and Assessment: Findings and Future Directions

Abstract

Competency models offer potential for defining effective and/or superior performance and then aligning curriculum and other learning opportunities with individual development goals. However, barriers exist that prevent optimal use of competency models, including difficulty identifying competencies and assessing development appropriately. This paper presents insights based on the design and implementation of a competency model for MPA students at the University of Kansas. Goals of this multiyear effort include (a) helping students assess their development as they progress through the MPA program, (b) linking competencies to curriculum and experiential learning opportunities, and (c) assessing progress using multiple evaluations over time. This paper considers associated challenges, including competency identification, assessment, and the need to capture emerging competencies.