The influence of restaurant co-workers’ perceived warmth and competence on employees’ turnover intentions: The mediating role of job attitudes

Evaluating Structural Equation Models with Unobservable Variables and Measurement Error

Claes Fornell, David F. Larcker · Journal of Marketing Research · 1981 · 60K citations

Customer Satisfaction, Quality Of Life, Measurement Theory +18

Handbook of Industrial and Organizational Psychology.

Tove Helland Hammer, John F. Anderson, Michael A. Gurdon et al. · Administrative Science Quarterly · 1977 · 12.1K citations

Business Communities, Work Attitude, Workplace Psychology +14

The measurement and antecedents of affective, continuance and normative commitment to the organization

Natalie J. Allen, John P. Meyer · Journal of Occupational Psychology · 1990 · 11.4K citations

A model of (often mixed) stereotype content: Competence and warmth respectively follow from perceived status and competition.

Susan T. Fiske, Amy J. C. Cuddy, Peter Glick et al. · Journal of Personality and Social Psychology · 2002 · 6.5K citations

Systematic Processes, Social Psychology, Discrimination +21

Perceived organizational support.

Robert Eisenberger, Robin Huntington, Steven Hutchison et al. · Journal of Applied Psychology · 1986 · 6.4K citations

Organizational Support, Work Organization, Organization Science +18