Marissa Orlowski

Exploring the role of next-generation virtual technologies in destination marketing

Alessandra Marasco, Piera Buonincontri, Mathilda van Niekerk et al. · Journal of Destination Marketing & Management · 2018 · 299 citations · Full text

Virtual Enterprise, Destination Marketing, Digital Marketing +12

Customer and Employee Incivility and Its Causal Effects in the Hospitality Industry

Edwin N. Torres, Mathilda van Niekerk, Marissa Orlowski · Journal of Hospitality Marketing & Management · 2016 · 170 citations · Full text

Customer Experience, Customer Satisfaction, Causal Effects +17

The influence of restaurant co-workers’ perceived warmth and competence on employees’ turnover intentions: The mediating role of job attitudes

Diego Bufquin, Robin B. DiPietro, Marissa Orlowski et al. · International Journal of Hospitality Management · 2016 · 98 citations

Employee Involvement, Customer Satisfaction, Job Satisfaction +12

Qualitative Research via Focus Groups: Will Going Online Affect the Diversity of Your Findings?

Brendan Richard, Stephen A. Sivo, Marissa Orlowski et al. · Cornell Hospitality Quarterly · 2020 · 90 citations · Full text

Engineering, Online Affect, Exploratory Research +21

Contemporary perspectives in leisure: meanings, motives and lifelong learning

Brendan Richard, Brian Leadbeater, Marissa Orlowski · Anatolia · 2014 · 58 citations

Culture, Leisure Study, Leisure Studies +8