Concepedia

The effect of corporate social responsibility on consumer satisfaction and perceived value: the case of the automobile industry sector in Portugal

Sandra María Correia Loureiro, Idalina Dias Sardinha, L. Reijnders

Journal of Cleaner Production · 2012 · 164 citations · 52 references

Concepts

BusinessMarketingMarketing ManagementConsumer BehaviorCorporate Social ResponsibilityConsumer SatisfactionCorporate SustainabilityCustomer LoyaltyCustomer SatisfactionResponsible MarketingSocial ResponsibilityCorporate Social Responsibility IntegrationCorporate Social Responsibility MarketingSatisfactionSocially Responsible Value Creation

References

52

Evaluating Structural Equation Models with Unobservable Variables and Measurement Error

Claes Fornell, David F. Larcker · Journal of Marketing Research · 1981 · 60.8K citations

Social Sciences, Educational Measurement, Econometrics +15

Back-Translation for Cross-Cultural Research

Richard W. Brislin · Journal of Cross-Cultural Psychology · 1970 · 13.4K citations

Humanities, Translation Studies, Descriptive Translation Studies +16

A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions

Richard L. Oliver · Journal of Marketing Research · 1980 · 9.9K citations

Business, Marketing, Social Psychology +15

Corporate Social and Financial Performance: A Meta-Analysis

Marc Orlitzky, Frank L. Schmidt, Sara L. Rynes · Organization Studies · 2003 · 7.5K citations

Business, Accounting, Corporate Finance +13

Strategy and society: the link between competitive advantage and corporate social responsibility

Michael E. Porter, Mark Kramer · Strategic Direction · 2007 · 7.5K citations

Management, Strategic Management, Strategy +8