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Separating financial from commercial customer churn: A modeling step towards resolving the conflict between the sales and credit department

Relationship MarketingCustomer SatisfactionCredit DepartmentManagementConsumer ResearchBusinessCommercial Customer ChurnModeling Step TowardsSale ResearchConsumer FinanceCustomer Relationship ManagementBusiness AnalyticsRetail BankingMarketingFinanceQuantitative ManagementBankruptcy